Rockhurst University seeks an IT Support Specialist to provide first level technical assistance to our faculty, staff, students and. The Support Specialist’s duties include but are not limited to:Answer questions and resolve IT problems for clients in person at the Helpdesk, via telephone or teleconference.Maintain and assign the service ticket system daily; respond to assigned requests promptly.Provide assistance, training, and troubleshooting concerning the use of computer hardware, software, printing,
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